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Order related info

Current build time: 1-2 weeks. Allow 2-3 days shipping processing time for your hoop to be in the mail.

I am excited to be back in business! I am working part time so my response times will vary depending on my work days, as I’m also working full time. Please bear with me  as I adjust to my new schedule!

Pickup available in Vancouver.

Radiant Life Hoops is committed to exceeding your expectations. I’m happy to support you in your hoop choice, purchase, and journey.

My site is full of as much information as possible so you can find the answers you seek. Please check my hoop size guide, hoop care guide, hoop choosing table and the individual listings.

Waiting for your hoop? You should receive several emails related to your order. First, an order confirmation at time of purchase, then tracking details along with unpacking and care tips at time of shipping, as well as tracking details directly from Canada Post. Finally you will get an order complete email from me. Please check your junk and spam mail folders for the confirmation email and if you don’t see it get in touch and I can resend. If you don’t have tracking details, your hoop has not shipped yet. 

Canada Post cannot guarantee shipping times.  Check your tracking info to see where your hoop is. Contact me if your shipping shows it hasn’t moved or if it says delivered but you don’t have it. These weird things happen and I can figure it out 🙂

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